Get to know Robotic Process Automation (RPA)

Robotic process automation is winning hearts and minds, but is it good for your business in the long-run? Read this article to decide for yourself. Introduction Robotic process automation is a type of business process automation technology based on the use of software...

What is No-Code Software?

Codeless Software cuts the time and cost of software development by as much as 60%. Find out what it is. Introduction A form of rapid application development software used in enterprise computing, codeless software is a type of application software platform used to...

Wireframing

How is live wireframing transforming the pace of enterprise software developments? About Wireframing is something quite new. A wireframe is a visual representation and skeletal framework of a web application. Wireframes are used to help applications designers, users...

What is a data-driven culture?

Introduction Organizations want to maximize the value of their data by using it to make business decisions. When organizations shape their management approach to use data every day to make decisions, they are often described as operating a data-driven culture. Market...

Enterprise Software Explained

About Enterprise software describes the software layer of an enterprise computing platform used by business organizations to process data. It is primarily associated with software applications operated by users and stakeholders of an enterprise to process data....

What is a Customer Database?

What are you missing if you don’t have a customer database? About A customer database is a key data repository used by companies to manage their customer associated data. Coupled with the need to harvest value from customer data, companies now need to govern...

What is Customer Experience?

Read this article to learn about customer experience and how it helps to drive your business success About Customer Experience CX is a term used to describe the relationship a customer has with a business. It refers to the total of all experiences the customer has...

What is Customer Experience Strategy?

Introduction A Customer Experience Strategy is a plan of action designed by an organizational management team to achieve a customer experience that goes above and beyond that of its competitive rivals. Purpose The formation of a strategy is a necessary element of...

Customer Experience Management

About Customer Experience Management (CEM) is a term used to describe the operational management of systems and processes used for the purpose of building and maintaining relationships a business has with its customers. Analyst firm Gartner defines CEM as: The...

Customer Experience

What is Customer Experience and why does it matter? About Customer Experience is a term used to describe the relationship a customer has with a business. It refers to the total of all experiences the customer has with the business, based on all interactions and...

What is Customer Data Science?

Customer Data Science is the business discipline of using data to develop an appreciation of customers, their challenges, touch-points, buying preferences, behaviors and metrics. It is an aspect of Customer Experience. Without doubt, business leaders see it as an...

Is a frenzy for SaaS and RPA tools distracting you from your digital transformation?

Is an enterprise SaaS and robot frenzy distracting you from true progress in your digital transformation? Is it progress if a cannibal uses a fork? Stanislaw Jerzy LecIs It’s a funny thing. When leadership teams get wrapped up in software app selection...

Re-Invigorating Old Data

10 Ways DevOps teams are using Encanvas to lever maximum value from their aging data assets Without data, you’re just another person with an opinion W. Edwards Deming, American Statistician Data matters and it’s central to digital transformation. The problem is no...