The future of work is one that reflects change – often for the better. Gig work is not a new way of work, however, it is adapting. Gig working is rising in popularity, which is one of the reasons it fits into this idea of the ‘future workforce’....
Application Platform-as-a-Service Explained Introduction A Platform as a Service (PaaS) or application Platform as a Service (aPaaS) is a category of cloud computing services that provides a software platform to allow customers to design,...
About Customer Data Management is the discipline of managing the value of customer data. Coupled with the application of customer data to make informed decisions, customer data management is employed by companies to improve their customer experience and maximize...
Customer Data Science is the business discipline of using data to develop an appreciation of customers, their challenges, touch-points, buying preferences, behaviors and metrics. It is an aspect of Customer Experience. Without doubt, business leaders see it as an...
Is an enterprise SaaS and robot frenzy distracting you from true progress in your digital transformation? Is it progress if a cannibal uses a fork? Stanislaw Jerzy LecIs It’s a funny thing. When leadership teams get wrapped up in software app selection...
It’s no secret that creating digital platforms and ecosystems demands a faster paced-IT capability. But is moving to a two-speed IT model the best way to go? IT leaders are challenged to keep innovating while over 60% of IT budgets remain focused on keeping the...
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