Nov 30, 2023 | DE&I
Topic: DE&I Unveiling Diversity: Uncovering Insights from a London DEI Event } 6 minute read By Erica Birtles In today’s dynamic landscape, fostering diversity, equity, and inclusion isn’t just a moral imperative; it’s a strategic advantage that...
Sep 26, 2023 | Organizational Change, Women At Work
Topic: women at work A quick guide to fertility benefits in the workplace } 6 minute read By Chloe Mumford Recently there have been a few new developments in the realm of workplace benefits, particularly fertility benefits. It is a new concept that not many people may...
Aug 15, 2023 | Women At Work
Topic: women at work The hybrid work bias and how it affects women } 6 minute read By Chloe Mumford With 28.2% of workers adapting to a hybrid work model, researchers can now see the positives and negatives of hybrid working. While it offers many benefits, ‘proximity...
Jul 18, 2023 | Women At Work
Topic: women at work Why women aren’t returning to the workplace } 7 minute read By Chloe Mumford Following the global pandemic that caused a major shift in the workforce, women have started to leave the workforce in hordes. Now, nearly two million fewer women are...
Mar 3, 2021 | Gig work
6-minute read The advantages to your business of moving to a flexible home workforce—and the mid-term challenges facing talent leaders in 2021 How a Pandemic Changed the World of Work COVID-19 proved to be an unstoppable juggernaut in 2020 and the lock-down measures...
Mar 12, 2020 | Software Development
What is software development? About According to Wikipedia ‘software development’ is the process of conceiving, specifying, designing, programming, documenting, testing, and bug fixing involved in creating and maintaining applications, frameworks, or other software...
Mar 12, 2020 | Data Integration
What is Data Integration? Introduction Data Integration is a term used to describe a collection of methods, tools and technologies used to connect more than one data source together, normally for the purpose of sharing, consuming or serving information. The data...
Mar 11, 2020 | Data Management
Data Management remains a major hurdle to organizations striving to create a data-driven culture. Find out why. Introduction Data management (DM) consists of the practices, architectural techniques, and tools for achieving consistent access to and delivery of data...
Mar 11, 2020 | Application Platform, Enterprise Software, iPaaS
It’s a global enterprise software market that reportedly going to be worth US$10.2 billion by 2023. So what is iPaaS and where did it come from? Introduction Integration Platform-as-a-Service (ipaas) is a computing platform that equips enterprises with the...
Mar 11, 2020 | SDLC, Software Development
What is System Development Life-cycle (SDLC)? About SDLC In systems engineering, information systems, and software engineering, the systems development lifecycle (SDLC), also referred to as the application development life-cycle, is a process for planning, creating,...
Mar 11, 2020 | Customer Experience
Learn about Customer Experience Management Software and why it’s suddenly become vogue to use it… About You could say that Customer Experience Management (CEM) happens when you continuously take stock of the customer experience and act on the learning...
Mar 11, 2020 | Customer Data Platform, Customer Experience
Read this article to better understand what a Customer Data Platform is an why your business might need one. About Customer data is anything that identifies a customer, or indeed any associated data that results from customer interactions including purchases,...
Mar 11, 2020 | Change Management, Change Management Software
Understand what Change Management is and how it can help your business Introduction Change Management Software is a category of application software used to facilitate enterprise change and improvement. It helps organizations to adapt to change by anticipating...
Mar 11, 2020 | aPaaS, Application Platform, Enterprise Software, PaaS, Uncategorized
Application Platform-as-a-Service Explained Introduction A Platform as a Service (PaaS) or application Platform as a Service (aPaaS) is a category of cloud computing services that provides a software platform to allow customers to design,...
Mar 11, 2020 | Change Management, Change Management Software
Change Management IT exists to equip change management teams to support perpetual enterprise change; creating an agile enterprise. Learn more about it here… Introduction Change Management IT is a broad category of application software used to facilitate...
Feb 27, 2020 | Digital Ecosystem, Digital Transformation
About According to IT analyst firm Gartner, a digital ecosystem is – ‘..an interdependent group of enterprises, people and/or things that share standardized digital platforms for a mutually beneficial purpose, such as commercial gain, innovation or...
Feb 27, 2020 | Digital Transformation
About Digital Transformation (DX) describes a foundational change in how an organization delivers value to its customers. It equips organizations to re-design their business model to create its customer value and profitable returns for shareholders. In light of recent...
Feb 27, 2020 | Customer Experience, Customer Lifecycle
About Your customer lifecycle describes the key phases of your relationship with customers. It is important because it helps organizations to balance their investments efforts across all parts of the customer life-cycle. In the pursuit of new business, it’s easy for...
Feb 27, 2020 | Customer Experience, Customer Journey
About A customer journey is the mystical (and often theoretical) journey a customer takes to purchase a product. It typically starts from an event in their life that causes them to consciously recognize an undesirable problem that needs resolving or a...
Feb 27, 2020 | Customer Experience, Customer Insights
Simply put, customer insight is the understanding of your customer, based on their feedback, buying behavior, experiences, beliefs and needs. Customer insights go beyond raw data or research, it is a multi-faceted view of customers, derived from a strategic analysis...
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